As an Oracle eBusiness Suite user ourselves, we understand the complexity of running and managing an Oracle eBusiness application.
Application Management of an enterprise ERP solution is often an area of implementation that is under-estimated. With the ever increasing sophistication of business systems and their underlying technology, it sometimes makes more sense to outsource the infrastructure and support of your Oracle E-Business Suite solution to the experts.
CIG India provides the following Application Managed Services (AMS) to our customers; Hosted solutions - an AMS solution that provides our customers with a 'plug and play' capability. CIG India will look after your solutions from every aspect, allowing you to focus on your business operations;
Remote solutions - a remote based AMS solution where we monitor and maintain your systems based on a structured service schedule;
On-site solutions - in some cases, our customers do not require a full or structured solution, but simply need access to technical expertise. In these cases, we can provide access to our pool of consultants who can come on site and help resolve issues or even provide holiday cover;
SaaS (Software as a Service) - Low Cost, Quick Start solution through the utilisation of our established facilities, server and network infrastructure, your solution can be deployed quickly and with no capital outlay. In addition to the obvious cash flow advantages, your business can start benefiting from the new systems even sooner;
Best Practice Systems Management - As expert service providers to users of Oracle software in India and abroad, the best practice for managing and supporting a production in Oracle E-Business Suite;
Service Levels - We provide a range of flexible SLA's to meet your operational and budget requirements;
Financial Management - Budget = Actual, get certainty back into your IT budget. CIG India’s Hosted Solutions service provides all this for a fixed monthly fee dependant upon your user, user base and the selected services.